This Privacy Policy explains how Propdock (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services. By accessing Propdock, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring that your data is handled securely at all times.
When you use our website or create an account, we may collect personal information such as your name, email address, phone number, company details, and any login credentials you provide, which are stored in encrypted form. If you subscribe to our services, we may also collect payment information, although this is processed securely through trusted third-party providers. In addition, we automatically gather certain usage data, including your IP address, browser type, device information, the pages you visit, the time you spend on the site, and how you interact with various parts of the website. We may also use cookies and similar technologies to enhance functionality, personalise your experience, analyse performance, and support site security; these can be adjusted or disabled through your browser settings.
We use the information we collect to provide and manage your access to the Propdock platform, process payments, respond to enquiries, send service updates, and maintain the smooth operation and security of our website. Your data also helps us to analyse how our users interact with the platform so that we can continue to improve our services. We do not sell your information to third parties. Our lawful basis for processing your data under UK GDPR may include contractual necessity, legitimate interest in improving and protecting our services, compliance with legal requirements, or your consent—for example, for optional marketing communications or non-essential cookies.
We may share your information with trusted third parties who help us operate our services, such as payment processors, cloud hosting providers, analytics platforms, and customer support tools. These partners are required to protect your data and may only use it for the purpose of delivering the services we rely on them for. If required by law or regulatory authorities, we may also share your information to meet our legal obligations.
Propdock takes data security seriously and uses measures such as encrypted data transmission, secure server environments, strict access controls, and regular security reviews to protect your information. However, no digital platform can guarantee absolute security. We retain your personal data only for as long as necessary to provide our services, meet legal requirements, prevent fraud, or resolve disputes. You may request that your data be deleted at any time by contacting us.
Under UK GDPR, you have a number of rights regarding your personal data. These include the right to access the information we hold about you, correct inaccuracies, request deletion, restrict or object to processing, request data portability, or withdraw consent for optional activities such as marketing. If you receive marketing emails from us, you can opt out at any time using the unsubscribe link provided.
In some cases, your information may be transferred outside the UK or EU. When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections, to keep your data secure. Our website may contain links to third-party websites; however, we are not responsible for the content or privacy practices of these external sites. Propdock is not intended for individuals under the age of 18, and we do not knowingly collect information from children.
We may update this Privacy Policy periodically to reflect changes in our services, laws, or practices. Any updates will be published on this page with a revised “Last Updated” date. If you have any questions about this policy or how your data is handled, you can contact us via email at info@propdock.io.